Privacy policy

This Privacy Policy describes how ZKEM collects, uses and protects personal data from users of the website https://zkem.com.ua.
1. Information Collection
We may collect the following data:

• First and last name
• Contact phone number and email address
• Delivery address (if necessary)
• Data for billing and payment
• Other data that the user voluntarily provides through forms on the website

2. Use of information
The data obtained is used for:

• processing and fulfillment of orders;
• customer relations;
• improving the quality of service and website performance;
• sending information messages (with the user’s consent).

3. Data Protection
We use technical and organizational measures to protect your personal data from unauthorized access, loss or disclosure.
4. Transfer to third parties
Your data will not be transferred to third parties, except when it is necessary for:

• delivery of the order (delivery service);
• making payments (banks, payment systems);
• compliance with the requirements of Ukrainian legislation.

5. Cookies
Our website may use cookies for the convenience of users and to collect analytics. You can independently configure the use of cookies in your browser.
6. User rights
You have the right to:

• access to their personal data;
• request correction or deletion of data;
• withdraw consent to data processing.

7. Changes to the policy
We may update this Privacy Policy from time to time. The current version is always available on the website.
8. Contacts
For all questions regarding the processing of personal data, please contact:
📧 Email: office@zkem.com.ua
📞 Phone: +38 (055) 497 – 95 – 00, +38 (055) 497 – 25 – 33